Hate is probably too strong a word, but havig just got back from 2 weeks at the Anna Studios my partner and I feel we should offer our comments.
To cut a very long story short, we arrived at 3 in the morning our rep letting us in to the room. In the morning we went to the nearest shop to get some supplies, and while we were there we picked up a fan.
Later on that day we were informed that we should have rented one from the studios, and that we would have to pay for electricity. Not something I expected, but we didn't have a problem with that.
We went to speak to Anna (who is supposed to be lovely, according to most reviews of the place) and we were very nice about it, saying we didn't mind paying. While I went back to get the 20 euro (a bit steep if you ask me....), Anna had a go at my partner, saying we should have rented a fan from her. My partner explained that we didn't know that was the case as we had come in early in the morning. Apparently tho, we should have asked Anna before going to a supermarket. The fact was, as we pointed out, there were no signs to tell us we should rent from them (in fact, there was one, but i didn't even notice it until the last day when we checked leaving times !!), and we'd arrived at 3 in the morning so hadn't met anyone who would have told us. She was also very miffed at the fact we had gone to the supermarket we went to. Apparently he overcharges, which is a fair enough reason, but then we also realised it was because the one she suggested was owned by her husband !
We didn't kick up a stink, in fact my girlfriend was very nice about it all. But she wasn't very pleased with having this woman tell her off about 2 hours in to our holiday.
We left it at that, and tried to be friendly. But after about 2 days of them giving us the cold shoulder, we gave up bothering. The woman had a face like a slapped a*** ! I don't think I saw her smile once in the whole 2 weeks.
After this we basically ignored them for the rest of the holiday. We never used to bar or the pool, as we found one next to the beach that was miles better. It was called the Marinki, turn right when you reach the beach. The biggest pool in corfu, fresh water, and hardly ever anyone there. The young guy that runs it is SO friendly, we went back that nearly every day. Cheap drink and food, and they've even got some appartments there, although you would have to book direct.
Anyway. Back to the nightmare that was Anna. I got the feeling that she gave us the cold shoulder because we weren't lining her pockets with cash. The fact I'd spent over £800 getting there didn't seem to count for much !
We went to a bbq they did to try and be nice and show we had no problems with them. for 15 euro each we got some pretty nice food, a free drink, and some fruit salad. Not too back, but they waited to give you the rest in the hope you'd spend money at the bar. And in the whole 2 weeks we didn't once spend that amount of money at an actual restaraunt. That's a proper meal, much more wine, and bread etc.
So to some it up. If your a family, and plan to spend quite a bit of time at the place you stay, then Anna will probably be very nice to you. If your a couple who prefer to explore, then don't expect a very friendly service.
A word of warning. We had one toilet roll for the WHOLE 2 weeks, not even one a week ! And our toilet broke after a week, and they still hadn't (on purpose I suspect) fixed it by the time we left.
We didn't even say goodbye when we left, and they made no effort to be nice. All this because we rented a fan elsewhere !!! Imo they are only in it for the money, and will be as nice as pie if you spend money which goes in to their pocket. We went elsewhere, had a much better service, and spent a lot less in the process.
I would like to point out, Arilas is a beautiful place and well worth visiting. Just please avoid this studio. And for those that go back each year, I'd highly recommend you go down to the Marinaki and check it out. I assure you you will start returning to that place instead of Annas. The guy there couldn't have been any nicer. And your 10 seconds away from the beach.
Never before have I been so pleased to leave the place we have stayed on holiday !! Not Arillas, but Anna and her awful manners !!
we had a fantastic time !!
one of the best we've ever been too. try and get there early to avoid some of the q's.
"I would advise you before making such strong complaints that you would make sure you know what are you talking about.
As you said you visited the bar 2 times in 2 weeks obviously you dont't know the family at all,therefore have no right to coment on the frienliness of them."
I think I do. It was MY holiday after all. Don't you think YOUR the one that doesn't know what your talking about, as I don't seem to recall you being with us....(!)
"you mentioned Anna was angry because you didn't shop at her husbands super market" no, she was like that because we didn't rent a fan from her.
"i think if you would of had a few drinks at annas bar, you would not be making comments like that " "i think you did not make much of an effort going to the bar 2times in 2weeks" we did try, but theres only so much of the cold shoulder I can take !!! we barely got a smile the whole time from any of them, not the sort of welcome i want if i'm going to sit and drink there !
"like chris phillips has said you dont know the family so DONT judge them im sure you would not like people slagging you off on the net."
i get why your defensive, my comments were definately offensive, but if you spend a grand on a holiday you like to be treated nicely. not disliked over the rental of a fan. if someone had spoken to your partner in the way anna did mine, i don't think any of you would be that happy either. at the end of the day, only myself and my partner can really judge our own holiday. that's the whole point of having sites like this one, giving us all the freedom to comment on our OWN holidays. you liked them, we didn't. i have written to sky holidays as i do not believe these studios to be up to their usual standard. that's my decision. i wouldn't do it just for the sake of it, if your dissatisfied with a service you have the right to comment.
and i do accept the comments about the toilet roll. i was aware from other holidays in greece so it wasn't a great problem, but yet again it was the manner in which the reply was when we asked for more that bothered us more.
everyones entitled to their own opinions. if you enjoy going here that's fine. but i do think it's worth me pointing out that our experience wasn't the same. and i was very hopeful after reading all your comments beforehand. before any of your replies tho, i did get an email from someone who agreed that "anna isn't the be all and end all of arillas" or something along those lines.
and the last thing i have to say on the matter....
we tried to be nice to start with. happily paid 20 euro for electricity. i have no doubt that we were as nice as possible about it all. the rep did say that she'd had some problems with anna previously tho, and she spoke to her to explain that we hadn't known to rent a fan from there as we'd arrived at 3 in the morning and the rep hadn't mentioned it. a sign in your apartment would help things !
even on leaving there was absolutely no attempt to say goodbye. but that time tho, we weren't that bothered. we'd had a nice holiday anyway, having found a much better/bigger/cleaner pool by the beach, with friendly service and better prices.
to those of you who said your due to go out soon, i hope you enjoy yourself. i do not have a problem with any of you disagreeing with my comments, we are all free to say what we want. but i would ask (nicely) that you respect our comments please, as not everyone is going to share the same experience.
and the last thing i have to say on the matter....
we tried to be nice to start with. happily paid 20 euro for electricity. i have no doubt that we were as nice as possible about it all. the rep did say that she'd had some problems with anna previously tho, and she spoke to her to explain that we hadn't known to rent a fan from there as we'd arrived at 3 in the morning and the rep hadn't mentioned it. a sign in your apartment would help things !
even on leaving there was absolutely no attempt to say goodbye. but that time tho, we weren't that bothered. we'd had a nice holiday anyway, having found a much better/bigger/cleaner pool by the beach, with friendly service and better prices.
to those of you who said your due to go out soon, i hope you enjoy yourself. i do not have a problem with any of you disagreeing with my comments, we are all free to say what we want. but i would ask (nicely) that you respect our comments please, as not everyone is going to share the same experience.
no problem's.
it was the first description that came to mind, i have to admit, simply because we saw no more than one smile the whole time we were there !
maybe she was just having a stressful time of it !!
the studios themselves were fine. a word of warning tho, don't rent a fan elsewhere, rent it from anna !!
; )
"It seems to me (with regard to all other comments) that the problem may not lie with Anna but with Rod. I don't know the man, but I do know Anna and her husband, typical Greeks, friendly, loving and welcoming."
Thats right, or course, I should have realised that when people aren't particulary friendly towards me or my partner the problem lies with me..."For the people that have posted bad reviews on this site, well all I can say is that the problem was self obtained."