just got back (today) from a two week stay at the paradise apartments in sidari via jmc. it's really been a fortnight of mixed emotions. firstly our flight from manchester was six hours late leaving. then after arriving in corfu we found that the transfer was a nightmare witht the transfer rep having to show each party to their rooms at each complex as there were no reception staff available at any of the resorts people were visiting.the actual accomidation would have been first rate if it had been what we had purchased through the brochure. we purchased a two bedroom apartment to sleep 5 (2 in each room and a fith in the living area), however when we got there it was a one bedroom apartment with 3 beds in the living area. we found that the main rep for our site walked out in the first week we were there as he was being treated so badly by the company (which was a real pitty as he was probably one of the best reps i have ever spoken too), and he was replaced by his sup**visor who was an absolute waste of time. he would agree to meet people with complaints on days he knew were his days off, he would not be in the resort when he should have been and the level of service he offered was just total rubbish.

the only really helpful people from jmc we saw were the kidsworld reps who had been dumped on dealing with all of the customer complaints, but despite this still managed to make the kids happy so much that they insisted on going every club (my little girl even cried when she had to leave them). they were both really nice and helpfull, and to be honest, were the only people we had contact with who understood what good customer service was.

the flight back was pretty uneventfull, and was pretty much what you'd expect from a charter flight.

Just got back today from Sidari, and had to comment on how good Cactus Jacks was. We went there for a supprise birthday party for the father in law, and the food and service were first rate.

If I do visit Sidari again It'll definately be one of the first places I visit for a slap up meal.